You've joined. Here's how to get from a new account to your first completed surveys, and what to expect along the way, including the parts that catch people out.
Confirm your email
Open the confirmation email and click the link; until you do, your account isn't active. If you can't find it, check your spam or promotions folder, and mark it as not spam so future invitations reach your inbox.
Complete your profile
Your profile is a set of questions about you: your household, work, interests and the things you buy. Surveys are matched to you from these answers, so this is the most useful thing you can do in your first week. Answer as many sections as you can, and answer honestly.
Choose how often you hear from us
In your profile you can choose how often you'd like invitations. If you're keen to get started, keep it frequent for now; you can turn it down later.
Find your first surveys
Invitations arrive by email and in your account. When you log in, the surveys page groups the available surveys by how long they take and shows each one's reward before you start. It also shows your available and pending balances.
Try a few short surveys first, and start them soon after they appear: surveys fill up.
Expect some screen-outs
Your first few attempts may end after a few questions. That's normal and happens on every survey site. When it does, we look for another survey for you, up to six times. Why you get screened out explains what's going on and what helps.
Watch your pending balance
Each completed survey adds its reward to your pending balance. After Cint's quality checks, usually 28 to 56 days, it moves to your available balance, and you can cash out once that reaches £5. So in your first week you'll see rewards building up, but you won't be able to cash them out yet. Members with Priority Status skip the wait; Cint grants it based on how you take part and the quality of your answers.
What a realistic first week looks like
There's no typical number of surveys: it depends on demand for your profile, and some members get few invitations. A good first week is a confirmed account, a complete profile, a handful of survey attempts, and a first reward or two in your pending balance.
Your first-week checklist
- Confirm your email
- Complete every profile section you can
- Set how often you'd like invitations
- Mark JOYT emails as not spam
- Try a few short surveys
- Check your pending balance